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ActiveCiti Help / Frequently Asked Questions

General FAQs (Things about ActiveCiti that you should know)

  1. What is ActiveCiti really?
  2. What do I need to start using ActiveCiti?
  3. Is this website city specific?
  4. Is this a free service?
  5. I had an account on the previous version of ActiveCiti. Can I still use that username / password combination to login?
  6. Is this another social networking site like Orkut?
  7. My profile image is getting resized. Why?
  8. I just updated my profile image but I still see the previous one. What should I do?
  9. Are there any restrictions on the profile images (avatars) that I can use?
  10. I registered with ActiveCiti but still am not able to login. Why?
  11. How can I suggest features or submit bug reports?
  12. I think this is an awesome concept, how can I invite all my friends to join in?
  13. I am running into problems while using ActiveCiti and cannot figure some stuff out. What are my options?
  14. I think I want to remove my account. How do I go about doing that?

Security FAQs (Security related issues)

  1. Why do you require my email address?
  2. Why do you require my phone number?
  3. How safe is my password on ActiveCiti?
  4. Why am I required to verify my email address after I sign up?
  5. What can I do if I have forgotten my password?
  6. I want to change the email address with which I registered into ActiveCiti. How can I do that?
  7. Why does the forgot password page say that it will attach my I.P. address to the email it is sending?

Events FAQs (Creating, modifying, cancelling events and the works)

  1. What is the difference between a public event and a private event?
  2. What are all the current features that I can use while creating my own event?
  3. What are the banner and the main image sections?
  4. What is the map-link section?
  5. What is the private discussion forum there for?
  6. I do not see any option to add organisers to my event. Why?
  7. I invited many friends to my event but my organisers section is still blank. Why?
  8. Does ActiveCiti send me an email every time someone responds to my event?
  9. What does the Email Invitees feature do?
  10. What are event tags?
  11. What is a friendly URL for the event?
  12. Why are the images that I am uploading, shrinking in size?
  13. What dimensions should the images be which I need to upload?
  14. How do I know which of the invitees are attending the event I created?
  15. When does an event show up on my calendar?
  16. What happens when I cancel an event that I created?
  17. What happens when I add one of the invitees as an organiser?
  18. What happens when I remove an invitee from my list of invitees?
  19. What happens when I remove an organiser?
  20. What are the powers that an organiser has?
  21. How can I remove an organiser?
  22. When I remove an organiser, does he also get un-invited from the event?
  23. Why do you have a public discussion and also private discussion forums?

Calendar FAQs (Calendar page functionality)

  1. What does this calendar feature do?
  2. What do all these icons mean?
  3. When does an event show up on the calendar?
  4. What happens when an event gets cancelled?
  5. Some events do not get listed on the calendar page. Why?
  6. I just want to see the events that I have not replied to, how can I do that?

Friends FAQs (Adding, removing, searching for friends and friends groups)

  1. What does this friends feature do?
  2. What are friends groups?
  3. How can I add a particular friend to a group?
  4. How can I search for people on ActiveCiti to add to my friends list?
  5. What happens when I send someone a friend request?
  6. What happens when I remove someone as a friend?
  7. How can I report abuse?
  8. How do I bulk invite people to join ActiveCiti / be my friend?
  9. I sent someone a friend request, but they claim they have not got it. What can I do?
  10. When I delete a particular friends group, do all my friends get deleted from that group?
  11. When someone searches for me, what all information can the person see about me?

Public Event FAQs (What are public events and what you can do with them)

  1. What are public events?
  2. Can I host a public event for free on ActiveCiti?
  3. What is the difference between a public event and a private event?
  4. I want to know about all the events happening in a particular city how can I do that?
  5. Can I invite people to a public event, like I can for a private event?
  6. Is the public event page visible to even non ActiveCiti members?
  7. How can I be notified every time there are changes in public events?


 
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